Privacy Policy

Last updated: 28 July 2026

This Privacy Policy describes how Ruvou ("the Company", "We", "Us" or "Our") collects, uses, and protects your information when you use our Service, and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Words with an initial capital letter have the meanings defined below, whether they appear in singular or plural.

• Account means a unique account created for you to access our Service or parts of our Service.
• Application refers to Ruvou, the software program provided by the Company.
• Company refers to Ruvou.
• Country refers to: United Kingdom.
• Device means any device that can access the Service.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes data on behalf of the Company.
• Usage Data refers to data collected automatically through use of the Service.
• You means the individual using the Service, or the company on whose behalf the Service is used.

Data We Collect

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including:

• Email address
• Your CV and the information it contains (such as skills, education, projects, years of experience, and role history), which you upload to personalise your interviews
• Job listings or job links you provide, used to generate role-specific interview questions
• Your spoken interview answers, which are processed to produce your scores and feedback
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include information such as your device's IP address, device type and unique identifiers, operating system, the features you use, the time and date of your visit, time spent in the app, and other diagnostic data.

Device Permissions

With your permission, the Application may access:

• Microphone — to record your spoken answers during voice interviews
• Files — to let you upload your CV

You can enable or disable these permissions at any time through your device settings.

How We Use Your Personal Data

• To provide and maintain the Service, including running your mock interviews
• To personalise your interview questions using your CV and the job listing you provide
• To generate your scores, feedback, and progress tracking
• To manage your Account
• To contact you by email and respond to your requests
• To analyse usage and improve the Service

Sharing Your Personal Data

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes. We may share data with trusted Service Providers who process it on our behalf solely to operate the Service (for example, secure cloud hosting and the AI processing that powers your interviews and feedback). These providers are bound to protect your data and use it only for the purposes we specify.

Retention of Your Personal Data

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period, except where it is used to strengthen security or improve functionality, or where we are legally required to keep it longer.

Transfer of Your Personal Data

Your information may be processed at the Company's operating offices and in other locations where processing parties are located, which may be outside your jurisdiction. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place unless adequate controls are in place to protect it.

Delete Your Personal Data

You can delete your CV and other personal data at any time from the app's settings, or request deletion by contacting us directly. When you delete your data, it is removed from your account.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

Law Enforcement and Legal Requirements

We may disclose your personal data where required to do so by law, or where we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights or property of the Company, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

Security of Your Personal Data

The security of your personal data is important to us. Your CV and interview data are encrypted, and we use commercially reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights

Under UK data protection law, you have rights over your personal data, including the right to access, correct, or delete the data we hold about you, and the right to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Children's Privacy

Our Service is not directed to anyone under the age of 13, and we do not knowingly collect personal data from anyone under 13. If we learn that we have collected such data, we will delete it.

Links to Other Websites

Our Service may contain links to external websites we do not operate. We are not responsible for the content or privacy practices of any third-party sites, and we encourage you to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date and is effective when posted.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at: contact@ruvou.com